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16th April 2013, 09:36 |
#1
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"URGENTLY NEEDED":Collection/Recovery Officer (X20)
Collection/Recovery Officer (X20)
Basic Salary [+Incentive Max RM5000] Petaling Jaya Responsibility Call and cover all assigned accounts as per collection strategy Ensure effective tele-calling to restrict forward flows by collecting the total due amount Comply fully with scripts, call pitch & strategy Abide to the do’s and don’ts of collection Keep the work area clean Escalate / recommend field referrals to minimise risk Timely escalation of high risk accounts to Unit Manager Review of accounts to cancel potential delinquent accounts Ensure complete collection follow-up trails on CACS Ensure update of database for cardholders change of addresses, telephone nos. and other appropriate information relevant to collection follow-up Exercise judgement while waiving fees / interest Requirements Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, any field. Fluency in English. At 3 months of working experience in Collections/Recovery department or related field is required for this position. Required to have good Probing and Negotiation skills Must be tactful in handling difficult customers Target Driven and Self Motivated Permanent position with all the benefits +Attractive commission package Regular Office Hours Ongoing Training Provided Career Development Opportunities Please submit your detailed resume with photograph to amy@zealousasiapacific.com Thank you for your interest. ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED. |
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